Thoroughly research any product advertised on the site before you decide to download and install it. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). The page appears to be providing accurate, safe information. Standard Disclaimer There are links to a non-Microsoft website. I will keep working with you until it's resolved. Feel free to ask back any questions and let us know how it goes. You can continue with the other steps there.
These steps are excerpted from my tutorial that compiles everything possible for Troubleshooting Windows 10 Failure to Start. ħ) There is a step to Rescue Files from the booted media Command Prompt first.
Next try Command Prompt to run through Windows 10 Install Integrity Checklist (above link) repair commands including sfc /scannow, DISM, a full Disk Check, or return to Troubleshoot options to Reset Your Windows 10 PC.Ħ) Better yet do the vastly superior Clean Install Windows 10 following the steps in this link to delete all partitions down to Unallocated Space to get it cleanest. Make sure you have the latest BIOS, Chipset, Display (Video), Sound, USB3, Bluetooth, Network and all other drivers, or else download and install the latest now.ĥ) If Safe Mode doesn’t work or help stabilize things then return to Advanced Troubleshoot options.
Compare the latest drivers with the ones presently installed in Device Manager reached by right clicking the Start Menu.
Update your drivers from the PC's Support Downloads web page. where you can also try the old reliable Last Known Good Configuration.Ĥ) From Safe Mode w/Networking work through the Windows 10 Install Integrity Checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done: If it doesn’t fix Windows enough to start it normally, then try a Windows 10 Refresh. , or using the command to unhide F8 Advanced Boot Options here.
If Startup Settings aren't available you can force Safe Mode from Command Prompt following Step 5 here. If the media won't boot you may need to enter BIOS/UEFI Setup (pressing key given in chart in link above) to turn off Fast Boot or Fast Startup first.ģ) In the Advanced Troubleshooting options try to System Restore to a point before the problems began, Startup Repair, then if necessary from Startup Settings try to get into Safe Mode with Networking, or lastly Safe Mode. Ĭhoose the boot device as a UEFI device if offered, then on second screen choose Repair Your Computer. Insert media, boot it by powering up PC while pressing the BIOS Boot Menu Key. Burn to DVD using WIndows Image Burner or create bootable flash using one of the options here. If the Media Creation Tool will not cooperate use the alternate download site at. Make sure to uncheck the box for Recommended Settings to choose only the licensed version. Easiest may be to force shut down the PC (by holding in the power button) three separate times to trigger the Startup Options.Ģ) If none of the other methods work it may be necessary to Create Windows 10 Installation Media on another PC. These steps don't cover possible hardware failure which might become apparent while performing the steps, so please report back as you go:ġ) Use whichever method works in this link to access Advanced Startup Options. I will give you steps to access the Repair Mode to try all repairs to get Windows started, and if not to do the automated Reset or the superior Clean Install after rescuing your files. Unplug power and remove battery, press and hold power button for 30 seconds to release all power from circuitry, plug back in and power up to see if any change. I'm Greg, an installation specialist and 9 year Windows MVP, here to help you. Would there be a way to recover files, then revert back to Windows 7 or 8? I've read other MSI laptops have similar issues with Windows 10. The computer came with Windows 7 but i upgraded to Windows 10. If i can't get it on, can I still use a Windows boot drive to startup and recover files and then do a clean install? When I press F3 on startup it does the same thing as F8 but instead it says "Please Wait"Īfter it goes to sleep the screen is on, just black, and i can hear the fans and hard drives running. When I spam F8 and will bring up the usual MSI loading screen, say "PreparingĪutomatic Repairs" and then after a minute the border of a window will flash on the screen for a split second, then the screen just goes black and the computer goes to sleep. But I've tried getting to the Advanced Startup Options screen by spamming F3, F8, and F11 during startup to no avail.
Using the delete key I can boot into BIOS fine. I hadn't had it on in a while (a couple weeks), and now I can't get it to boot past the MSI logo. I have an MSI GE-62 Apache Pro that boots off a 256 GB SSD with a 1 TB HD for other storage.